🛡️ The RallyTag Guarantee

Every RallyTag is custom-made just for you, so personalized orders aren't eligible for returns or refunds due to a change of mind.

But we want you to love your tag. If your order arrives damaged, has a manufacturing defect, or we made a mistake with your personalization, contact us within 14 days of delivery and we'll make it right with a replacement at no charge.

If there's ever an issue, send us a photo and your order number at rallytag3d@gmail.com and our team will take care of you.

Customer-entered personalization errors, such as a misspelled name or incorrect number submitted at checkout, are not eligible for a refund or free replacement. We may offer a discounted reprint as a courtesy.

Orders may be cancelled for a full refund only before production begins. Once a personalized order has entered production, it cannot be cancelled.